Privacy Policy

Last updated: November 19, 2025

At Trusty Gate Yuma Fence Builders, we respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data when you use our website or services.

Information We Collect

We collect information that you provide directly to us when you request a quote, contact us, or use our services. This may include:

• Your name and contact information (phone number, email address, mailing address)
• Property address where services will be performed
• Project details and preferences
• Payment information when you hire us for services
• Communication history with our team

We may also collect information automatically when you visit our website, such as your IP address, browser type, and pages visited. This helps us improve our website and understand how people find us.

How We Use Your Information

We use the information we collect to provide you with excellent service. Specifically, we use your information to:

• Respond to your quote requests and questions
• Schedule and perform fence installation or repair services
• Process payments and maintain financial records
• Send you project updates and service reminders
• Improve our services and website experience
• Comply with legal obligations

We do not sell your personal information to third parties. We only share your information when necessary to provide our services or when required by law.

Contact Forms and Quote Requests

When you fill out a contact form or request a quote through our website, your information is transmitted securely and stored in our customer relationship management system.

We use this information solely to follow up on your request and provide you with the services you need. You will not be added to marketing lists without your explicit consent.

Third-Party Services

We may use third-party services to help us operate our business and serve you better. These may include:

• Payment processors to handle secure transactions
• Email and communication tools to stay in touch with you
• Website analytics to understand visitor behavior
• Scheduling tools to manage appointments

These third parties are contractually obligated to keep your information secure and use it only for the purposes we specify. We choose partners who maintain high privacy standards.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may limit some functionality on our website. We do not use cookies to collect personally identifiable information without your knowledge.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. This includes using secure connections, encrypted storage, and limiting access to your information to only those employees who need it to serve you.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You share information with us at your own risk.

How Long We Keep Your Information

We keep your personal information for as long as necessary to provide our services and comply with legal requirements. This typically includes:

• Contact information until you request removal or we determine it is no longer needed
• Project records for warranty purposes and legal compliance
• Financial records according to tax and accounting regulations

If you would like us to delete your information, please contact us. Note that we may need to retain certain information for legal or legitimate business purposes.

Your Privacy Rights

You have the right to:

• Access the personal information we have about you
• Request corrections to inaccurate information
• Ask us to delete your information (subject to legal requirements)
• Opt out of marketing communications
• Know how your information is being used

To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions or concerns about this privacy policy or how we handle your information, please reach out to us:

We are committed to addressing your privacy concerns and protecting your personal information.